{"id":48689,"date":"2025-10-02T07:00:13","date_gmt":"2025-10-02T05:00:13","guid":{"rendered":"https:\/\/www.oeb.org.cy\/announcement-of-the-customs-department-automated-import-system-ais-user-support-office\/"},"modified":"2025-10-02T07:00:13","modified_gmt":"2025-10-02T05:00:13","slug":"announcement-of-the-customs-department-automated-import-system-ais-user-support-office","status":"publish","type":"post","link":"https:\/\/www.oeb.org.cy\/en\/announcement-of-the-customs-department-automated-import-system-ais-user-support-office\/","title":{"rendered":"ANNOUNCEMENT OF THE CUSTOMS DEPARTMENT – AUTOMATED IMPORT SYSTEM (AIS) USER SUPPORT OFFICE"},"content":{"rendered":"

You are informed that with the operation of the Automated Import System, a “User Support Desk” will operate both during working and non-working hours<\/strong>.<\/p>\n

 <\/p>\n

Depending on the subject,
\n during working hours<\/u>
\n<\/strong> you can contact the following telephone numbers:<\/p>\n

 <\/p>\n\n\n\n\n\n\n\n\n\n\n
\n Support<\/strong>\n<\/td>\n

Desk<\/p>\n

\n Thematic<\/strong>\n<\/td>\n\n Contact<\/strong>\n<\/td>\n\n Work hours<\/strong>\n<\/td>\n<\/tr>\n
\n Limassol<\/strong>\n<\/td>\n

Customs<\/p>\n

Entry<\/td>\n

Formalities<\/p>\n

25802456<\/p>\n

25802599<\/td>\n

\n

07:30-15:00<\/td>\n<\/tr>\n

Admission formalities\/national declarations<\/td>\n25802471<\/p>\n

25802406<\/td>\n<\/tr>\n

\n Larnaca<\/strong>\n<\/td>\n

Customs<\/p>\n

Entry<\/td>\n

Formalities<\/p>\n

24205942<\/p>\n

24205941<\/p>\n

24801513<\/td>\n

\n

07:30-15:00<\/td>\n<\/tr>\n

Admission formalities\/national declarations<\/td>\n24205940<\/p>\n

24201853<\/td>\n<\/tr>\n

\n Nicosia<\/strong>\n<\/td>\n

Customs<\/p>\n

Admission formalities\/national declarations<\/td>\n22407568<\/p>\n

22407640 22407518 (vehicles)<\/td>\n

\n

07:30-15:00<\/td>\n<\/tr>\n

\n Paphos<\/strong>\n<\/td>\n

Customs<\/p>\n

Admission formalities\/national declarations<\/td>\n26804627<\/p>\n

26804632<\/td>\n

\n

07:30-15:00<\/td>\n<\/tr>\n

Chief Customs Office<\/strong><\/td>\nEntry<\/p>\n

formalities Admission formalities\/national declarations<\/td>\n

22601701<\/p>\n

22601867<\/p>\n

22601634<\/p>\n

22601729<\/p>\n

22601863<\/p>\n

22601868<\/p>\n

22601663<\/p>\n

22601673<\/p>\n

22601888<\/td>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

07:30-15:00<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

Contact numbers during
\n non-working hours<\/u>
\n<\/strong> will be published daily on the website of the Department of Customs https:\/\/www.mof.gov.cy\/mof\/customs\/customs.nsf<\/a>, both in the “Announcements” section and in the “Electronic Customs” section – category “eCustoms Program” – thematic section “AIS – Automated Import System – “AIS System Support Office”, as well as on the “THESEUS” websitehttps:\/\/www.mof.gov.cy\/mof\/ce\/theseas\/theseas.nsf<\/a>, in the “Announcements” section.<\/p>\n

 <\/p>\n

The contact details for the period 29\/9\/2025-1\/10\/2025 are listed below.<\/p>\n

 <\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
\n <\/strong>\n<\/td>\n\n Thematic<\/strong>\n<\/td>\n\n Contact Numbers<\/strong>\n<\/td>\n\n Opening<\/strong>\n<\/td>\n <\/td>\n

Hours
\n<\/tr>\n

<\/strong><\/p>\n

Monday<\/strong><\/p>\n

29\/09<\/strong><\/td>\n

 <\/td>\n<\/td>\n<\/tr>\n
Entry<\/td>\n

Formalities<\/p>\n

22601729<\/td>\n1600-2000<\/td>\n <\/td>\n<\/tr>\n
Admission formalities\/national declarations<\/td>\n22601729<\/td>\n1600-2000<\/td>\n <\/td>\n<\/tr>\n
 <\/td>\n<\/td>\n<\/tr>\n
Entry<\/td>\n

Formalities<\/p>\n

25802456<\/td>\n1600-2000<\/td>\n <\/td>\n<\/tr>\n
Admission formalities\/national declarations<\/td>\n\n

25802471<\/td>\n

1600-2000<\/td>\n <\/td>\n<\/tr>\n
\n General support AI<\/strong>
\n S – <\/strong>
\n Chief Customs<\/strong>\n<\/td>\n		Office 22601888<\/td>\n1600-2000<\/td>\n <\/td>\n<\/tr>\n
<\/strong><\/p>\n

Tuesday<\/strong><\/p>\n

30\/09<\/strong><\/td>\n

 <\/td>\n<\/td>\n<\/tr>\n
Entry<\/td>\n

Formalities<\/p>\n

22601729<\/td>\n1600-2000<\/td>\n <\/td>\n<\/tr>\n
Admission formalities\/national declarations<\/td>\n22601729<\/td>\n1600-2000<\/td>\n <\/td>\n<\/tr>\n
 <\/td>\n<\/td>\n<\/tr>\n
Entry<\/td>\n

Formalities<\/p>\n

25802456<\/td>\n1600-2000<\/td>\n <\/td>\n<\/tr>\n
Admission formalities\/national declarations<\/td>\n\n

25802471<\/td>\n

1600-2000<\/td>\n <\/td>\n<\/tr>\n
\n General support AI<\/strong>
\n S – <\/strong>
\n Chief Customs<\/strong>\n<\/td>\n		Office 22601888<\/td>\n1600-2000<\/td>\n <\/td>\n<\/tr>\n
<\/strong><\/p>\n

Wednesday<\/strong><\/p>\n

01\/10<\/strong><\/td>\n

 <\/td>\n<\/td>\n<\/tr>\n
Entry<\/td>\n

Formalities<\/p>\n

22601701<\/td>\n1000-1700<\/td>\n <\/td>\n<\/tr>\n
Admission formalities\/national declarations<\/td>\n22601701<\/td>\n1000-1700<\/td>\n <\/td>\n<\/tr>\n
 <\/td>\n<\/td>\n<\/tr>\n
Entry<\/td>\n

Formalities<\/p>\n

22601729<\/td>\n1000-1700<\/td>\n <\/td>\n<\/tr>\n
Admission formalities\/national declarations<\/td>\n22601729<\/td>\n1000-1700<\/td>\n <\/td>\n<\/tr>\n
\n General support AI<\/strong>
\n S – <\/strong>
\n Chief Customs<\/strong>\n<\/td>\n		22601888<\/td>\n1000-1700<\/td>\n <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

You are informed that with the operation of the Automated Import System, a “User Support Desk” will operate both during working and non-working hours.   Depending on the subject, during working hours you can contact the following telephone numbers:   Support Desk Thematic Contact Work hours Limassol Customs Entry Formalities 25802456 25802599 07:30-15:00 Admission formalities\/national […]<\/p>\n","protected":false},"author":1,"featured_media":33859,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[],"class_list":["post-48689","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-general-news"],"yoast_head":"\nANNOUNCEMENT OF THE CUSTOMS DEPARTMENT - AUTOMATED IMPORT SYSTEM (AIS) USER SUPPORT OFFICE - Cyprus Employers and Industrialists Federation<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oeb.org.cy\/en\/announcement-of-the-customs-department-automated-import-system-ais-user-support-office\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ANNOUNCEMENT OF THE CUSTOMS DEPARTMENT - 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